How long does each candle burn?+
200g tins burn for around 45 hours; 500g vessels for around 90 hours. Trim the wick to 5 mm before each lighting for a clean, even burn.
What wax do you use?+
A custom coconut-soy blend. No paraffin, no dyes, no phthalates. The wicks are pure cotton, lead-free, EN 15494-compliant.
Are the candles vegan?+
Yes. Wax, fragrance and wick - all vegan and cruelty-free. No beeswax, no animal-derived stabilisers, no animal testing.
Can I order a custom scent?+
We do small private commissions (gifts, weddings, hotels). Email hello@gesignaturescents.com for a quote.
Do you ship outside Greece?+
Not yet - but we're working on EU shipping for late 2026. Subscribe to the journal to hear first.
How fast will my order arrive?+
We pour within 24 hours of payment (48 hours for orders of more than 4 candles), then cure for 48 hours. After that, BoxNow takes 1-2 business days and home courier takes 2-3. Your order detail page shows a live ETA range.
What if I burn it wrong?+
There is a 'right' way: trim to 5 mm, never burn for more than 4 hours at a time, let the first burn pool out to the edges (the memory burn), and stop at the 10 mm wax mark. The product page has the full safety section.
Support
Questions,answered.
The things people ask us before, during and after their first order.